As a courtesy to our Patrons, you can choose to either have your tickets held by us, or have them delivered electronically. At the Friedman, you may pick your tickets up at the Box Office. At City Center, your tickets will be held in the Patron Lounge.

Patron & Friends E-Tickets are emailed on the day of the performance. Wednesday Matinee E-Tickets are emailed on Tuesday. All E-Tickets for weekend performances are emailed on Friday. If you are unable to locate your tickets, please call us at (212) 399-3040.

Only subscription tickets are mailed. Depending on your preference, Patrons and Friends of MTC will receive their tickets at the theatre or via email on the day of the show. If you have lost your mailed subscription tickets, they can be reprinted and held at the box office. Just give us a call at (212) 399-3040.

Patron and Friends of MTC seats are located no further than 10 rows back, and no more than six seats off the aisle in any of our theatres. Patron and Friend of MTC seats may also be located in the Premier Circle, which are the first two rows of seats in the center section of our mezzanine. Seating is done as close to the show as possible to ensure we can take advantage of the best seats for our supporters.

Cancellations and exchanges may be made during business hours (Monday through Friday, 10am-6pm) by sending an email to [email protected] or by calling the Patron Hotline at   (212) 399-3040. To cancel a reservation after business hours or on the weekend, please call the respective Ticket Turn-In Hotline. For performances at New York City Center, please call (212) 763-1242. For performances at The Friedman, please call (212) 399-3000 x5403

Patrons and Friends of MTC have access to book their tickets ahead of anyone else. In general, the booking period begins about a month before our season’s first performance. We will be in communication with you when we have firm dates, and will update this section as well.

After logging into your account, please click on MANAGE MEMBERSHIP in the main menu. Under QUICK LINKS, please click on “Additional Tickets.” For assistance, please contact us at (212) 399-3040.

No – after submitting your ticket exchange request, if you have already received tickets, we ask that you destroy your tickets and discard them. All original tickets (including Print-At-Home E-tickets) will be voided and considered invalid immediately upon processing an exchange.

Yes, if you are unable to cancel your reservation prior to the start of the performance, we’d be happy to rebook you for another performance at the price of a Patron Additional Benefit Ticket. Please note that these may not be in Patron seat locations.

Following each Saturday matinee performance during the subscription run, there is a post-performance discussion with the actors, directors, or other panelists offering insight and perspective on the current production. We invite you to join these discussions whether this is your assigned performance or not. If this is not your scheduled performance, simply call or email Patron Services for the running time of the show, and arrive as the curtain comes down for some thought-provoking exchanges between our audience and artists. Please note: talkbacks are not offered during extensions weeks, only during the subscription run. If you have specific questions, please email us at [email protected].

Your tickets are generally only available for exchange to a different date of the same production. If there are extenuating circumstances, please call our offices during normal business hours and a ticketing agent would be happy to discuss your options with you.

Additional Patron and Friend tickets are available for exchange.

The Patron and Friend office is closed Saturday and Sunday. Patrons and Friends who wish to contact the theatre and leave a message to release their tickets over the weekend in the case of an emergency can call the appropriate Ticket Turn-In Line. The Development Office will reach out to any Patron or Friend at the start of business the following week to discuss options. The after hours ticket turn-in numbers are: City Center: (212) 247-0430 x242 or Samuel J. Friedman: (212) 399-3000 x5403.